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How to Optimize Your Streaming Experience

Friday, May 18, 2018

Last week, we focused on the peak hours of internet use in our Bandwidth Breakdown post. You may have already known that heavy use occurs in the evening — meaning your internet speeds will likely slow down — but did you know that streaming is one of the biggest culprits for bandwidth consumption?

Popular activities like video streaming on multiple devices at the same time could be filling up bandwidth capacity in your home. Between streaming your favorite shows with Kinetic Internet or watching gamers live, streaming has become a daily part of our digital home life.

So what can you do to alleviate a strained bandwidth and minimize constant buffering? Check out our tips below on how you may be able to improve your streaming experience.

Check speed requirements

If you are using a streaming service such as Netflix or Hulu, check their internet speed requirements for streaming. Some content providers require certain speeds for the best streaming experience. If you aren’t meeting those requirement, enter your name and address here to see if you qualify for faster speeds for your Windstream internet.

Adjust your settings.

You can adjust the video-quality settings on services like Netflix, Hulu, etc. Adjusting this setting to a lower video quality or choosing the best or auto setting for your connection speed may help prevent the videos from freezing up or buffering during play.

Wired or Wireless.

When watching a video or television show online, a direct connection from the device to the modem should provide you the best connection and the best viewing experience. Sometimes it’s not possible to be wired. If you're wireless, try and get closer to the modem/router. When the signal travels through several rooms/walls, the signal may be slower and cause buffering.

Turn off competing devices.

If you're on a network sharing an internet connection, disconnect all devices from the network while they are not in use. Additional computers and mobile devices can slow down a video stream considerably.

Try these suggestions next time you are trying to stream your favorite show in your home. If you feel like you're still not getting the streaming experience you should be, visit our high-speed internet support page or contact us, and we'll see what we can do to help!

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