Updated Support Pages

Friday, March 27, 2015

Getting online support should be easy, simple, and fast. That’s why Windstream updated our support page to get you the solution you’re looking for as quickly as possible—whether it’s setting up your wireless modem or accessing your email.

After doing a little digging around at the most common questions customers were asking, we were able to feature the most popular articles and questions on the main support page, here. In addition to these popular articles, you can find more information by categories, such as Billing and Payments or High-Speed Internet.

Still not seeing the question you’re looking for? Wendy, Windstream’s virtual agent, might have the answer to your question. Simply type your question and find out if she can point you in the right direction. Sometimes the solution can be found right on the website, but if you’re still not finding a solution, just scroll on down to the bottom and search our FAQ database to find helpful answers.

At, we’re constantly trying to improve your online experience. So, if you still don’t find what you’re looking for, please leave feedback by clicking the “Feedback On This Page” button at the bottom of the screen.

As usual, there’s also the option to contact Windstream Customer Service, chat with online Tech Support, and email questions for our staff to answer. Ultimately, it’s all about your preference! Whether you prefer finding the solution online or talking to a customer representative, Windstream is dedicated to answering your questions.