Thursday, June 21, 2018
In this digital age, the average American knows more about technology and the internet than ever before. More than two decades ago, news anchors were asking questions like, “What’s the internet, anyway?” Nowadays, there are 21.1 million Facebook users over the age of 65, proving that internet sophistication has reached new heights.
But there are still major misunderstandings around uploading and downloading speeds. We at Windstream took a survey of our call center reps to get down to the bottom of those upload/download misconceptions and to ensure that you’re making the most of your Kinetic Internet:
While you are paying for a certain internet speed, that may not be the same speed for uploading or download information online. Uploading is the process of putting information onto a web server. (Think: Putting your photos on Facebook.) Downloading is the process of transferring data from a web server onto your computer or device. (Think: Getting your favorite tunes so you can listen without an internet connection.)
While upload speed is not often discussed, it’s important to understand how your online habits will affect your speeds and your overall online experience. For example, if you plan to do a lot of online gaming (link to online gaming blog) — and the game requires players to host, you’ll want to make sure your upload speeds are consistent and fast. To avoid any lag issues, make sure the speed you’ve signed up for matches your internet usage.
The number of devices on your network can have a major impact on your upload/download performance. Many of our call center reps reported that customers were often unaware of the effects the number of connected devices can have on upload/download speeds. Every device that you run concurrently — including smart home technology — can limit your overall speeds. For example, three devices all streaming HD video simultaneously could be consuming up to 15 Mbps. Be sure to disconnect any devices not in use. And if you have roommates, consider establishing a broadband schedule to make sure high-usage activities — like video chatting, streaming or online gaming — aren’t negatively affecting everyone’s online experience, or consider upgrading your internet speed.
Time of day can have a major impact on download/upload speeds. Popular after-dinner (8-10 p.m.) activities, like video streaming and online gaming, can really affect your internet speed. Even beyond your own connection, community broadband networks see measurable lag time during this high-usage period, causing noticeable slowdowns for individual connections. Try staggering major usage activities, such as streaming or online gaming, during non-peak hours to avoid lag on your network.
These solutions will help you achieve the best possible internet speed on your network. But if you’re still finding that your upload/download speeds aren’t facilitating your online habits, you may need faster speed options. Visit our Kinetic Internet page and enter your name and address to see what internet speed options are available for your area.