Where We Stand: Our Commitment to Our Customers

Monday, June 11, 2018

UPDATE: On June 11, 2018, the Federal Communications Commission officially repealed net neutrality rules, which required internet service providers to give equal treatment to all web content. We still stand by our commitment we shared last July of providing our customers open access to all things web.

Net Neutrality and Internet Privacy have become popular talking points and we understand there may be confusion about these topics. As your Internet service provider, we wanted to remind our customers of our commitment to our customers’ privacy, as well as where we stand in regards to Net Neutrality.

Windstream supports an open internet and values our customers’ ability to access the world. We do not block or slow down any internet traffic such as streaming or web browsing.

We also wanted to remind our customers that Windstream does not collect and sell our customers’ information to anyone, including third parties. You can read more about this topic on our Customer Privacy support page.

Above all, we are committed to protecting our customers’ privacy on our network today and well into the future. We stand by our mission to provide a fast, secure, and reliable high-speed connection and to allow our customers to do everything they love on the Internet, without interference.

Thanks for being our customer.